What's on
From family support, fitness classes and learning to art exhibitions, festivals and talks, our activities are wide and far reaching.
Serving our community.
At Coin Street, we are committed to providing a welcoming, respectful and supportive experience for everyone who engages with us.
Our Customer Service Charter explains how we serve, listen and respond, and how we work to make every interaction positive and respectful. It sets out what you can expect from us and reflects our shared values — from being inclusive and responsive, to listening carefully and continuously improving what we do.
We believe great customer service helps strengthen our community. That’s why we actively welcome feedback, using it to learn, improve and make sure our services continue to meet the real needs of the people we serve. Below you can read our customer charter and learn how to give feedback or make a complaint.
*If your feedback relates to Coin Street's Co-op housing, please see here.
Please see our complaint policies below:
At Coin Street, we're committed to offering services that truly make a difference in our community.